Privacy Policy

1. Information we collect

• Information you give us: name, email, shipping and billing address, phone number, and payment details (processed by our payment provider — we don't store full card numbers).
• Information collected automatically: IP address, browser and device type, pages viewed, and how you interact with the Site, via cookies and similar technologies.
• Order and subscription information: what you purchased, subscription frequency, and communication preferences.

2. How we use your information

We use your information to: process and fulfill orders and subscriptions; provide customer support; send order and shipping updates; send marketing emails and SMS (with your consent, and always with an opt-out); personalize and improve the Site; prevent fraud and abuse; and comply with legal obligations.

3. Cookies & tracking technologies

We use cookies and similar tools (including Google Analytics and the Meta Pixel) to understand how visitors use the Site and to show you relevant ads on other platforms. You can control cookies through your browser settings; disabling them may affect how the Site functions.

4. Email & SMS marketing

We only email or text people who've opted in. You can unsubscribe from email at any time using the link in any marketing email, and from SMS by replying STOP. Opting out of marketing doesn't affect transactional messages (like order confirmations) related to a purchase you've made.

5. How we share your information

We share your information only with the service providers who help us run the business — payment processors, our fulfillment/shipping partner, our email and SMS platform, and analytics and advertising platforms — solely to provide these services. We don't sell your personal information to third parties for their own marketing purposes.

6. Data retention

We keep your information for as long as needed to fulfill the purposes described in this Policy, comply with legal and tax obligations, and resolve disputes.

7. Data security

We use commercially reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

8. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information, and to opt out of the sale or sharing of personal information for targeted advertising. To exercise any of these rights, contact us at support@bettrstrips.com. California residents have specific rights under the CCPA/CPRA, including the right to opt out of "sale" or "sharing" as those terms are defined under California law.

9. Children's privacy

Our products and Site are intended for adults 18 and older. We don't knowingly collect personal information from anyone under 18.

10. International data transfers

Because our company is based in Lithuania and our service providers operate internationally, your information may be processed in the United States and other countries. We take steps to ensure appropriate safeguards are in place wherever your data is processed.

11. Third-party links

The Site may link to third-party websites. This Policy doesn't apply to those sites, and we aren't responsible for their privacy practices.

12. Changes to this policy

We may update this Privacy Policy from time to time. The version posted on this page at the time of your visit or purchase governs.

13. Contact us

Questions about this Policy? Email support@bettrstrips.com or write to UAB ProLong Lab, Dominikonų g. 11-101, LT-01131 Vilnius, Lithuania.