Frequently Asked Questions

Orders & Shipping

• When will my order arrive?
• I haven't received my order — what should I do?
• I entered the wrong email or address at checkout — what should I do?
• Can I change or cancel my order after placing it?

Subscriptions & Billing

• How do I cancel my subscription?
• Can I skip or pause a delivery instead of canceling?
• Can I get an invoice or receipt for my order?

Returns & Refunds

• What's your return policy?
• How do I return a product?
• What if my order arrives damaged or incorrect?
• Can I return a subscription order?

Product Use & Safety

• How do I use Crave Melts?
• How many strips come in a pack, and how long does one pack last?
• How many strips can I take per day?
• How quickly will I notice a difference?
• What flavor is Crave Melts?
• Is Crave Melts safe for everyone?
• Are Crave Melts vegan and allergen-free?
• How should I store my strips?
• Is Crave Melts intended to treat a medical condition?

Ingredients & Manufacturing

• What's in Crave Melts?
• Where are Crave Melts made?
• Are Crave Melts FDA-approved?

Scam Warnings

• I think I bought from a fake site — was I scammed?